Support

IT Total Solutions core business is the support of its clients. We look after every aspect of an IT infrastructure for single users to corporate networks; we have a solution to all your IT needs from the mundane to the extreme:

Support of any system is unique to the user and with it an understanding is needed of its operation and purpose. ITTS is diverse and is able to accommodate the ever changing needs of a companies I.T and with it, help it evolve and grow with your company, if there is any service that you require please contact us, we will be happy to accommodate your needs.

Response Engineers

Sometimes there's no substitute for having someone available to come to rescue when something critical needs fixing. ITTS have call out engineers available to travel to your site, with an array of spares and the ability to get your company functional again. For more information see our Response Engineers page

 

Remote Support

Engineers based at all our offices across the midlands are able to respond quickly to service requests and system problems using a number of remote support techniques. From Telephone and Email support to taking control of your PC or entire infrastructure. We can securely connect to you and diagnose and fix issues almost instantly, saving time and costs travelling to your offices to fix problems that may be simple and easy to fix remotely. for more information see our Remote Support section